Trusted Family Jewellers For Over 50 Years

Legal Notice

All notices from Townsend Fine Jewellers to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Townsend Fine Jewellers shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to Townsend Fine Jewellers five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of:
Townsend Fine Jewellers
Copyright © 2016 Townsend Fine Jewellers. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 Townsend Fine Jewellers. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Townsend Fine Jewellers. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Townsend Fine Jewellers or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Townsend Fine Jewellers and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Townsend Fine Jewellers believes that customer conduct violates applicable law or is harmful to the interests of Townsend Fine Jewellers and its subsidiaries.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Townsend Fine Jewellers and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Townsend Fine Jewellers believes that customer conduct violates applicable law or is harmful to the interests of Townsend Fine Jewellers and its subsidiaries.

Shipping and Delivery

At this time, Townsend Fine Jewellers ships merchandise to locations within the United Kingdom. Additionally, Townsend Fine Jewellers can ship merchandise to Europe and other international locations, but it is at Townsend Fine Jewellers discretion if they will accept the order if it is for shipping to an address outside of the United Kingdom. Townsend Fine Jewellers reserve the right to cancel an order for all shipping addresses outside of the United Kingdom. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Townsend Fine Jewellers is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax

Townsend Fine Jewellers charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Townsend Fine Jewellers makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Townsend Fine Jewellers SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Townsend Fine Jewellers BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Townsend Fine Jewellers.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Townsend Fine Jewellers is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Townsend Fine Jewellers.
The inclusion of material on this server does not imply any endorsement by Townsend Fine Jewellers, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Townsend Fine Jewellers tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy

Returns and Refunds

We offer a full exchange if the item is in the same condition that it was purchased in or there is an agreed issue with the purchased item as long as you have contacted us first to outline the issue.

We are happy to exchange or issue a credit note for any (unless specifically stated on that item) of our items of jewellery within 14 days of purchase.

We do not offer a full refund as most our items are made specifically to your design requirements.

If you do have an issue with any of these policies please contact us to talk through all your options.

All credit notes last up to 1 year from date of issue, contact us if you have any issues with a credit note.

You may purchase merchandise from this Web site by using any one of the payment options listed.

Townsend Fine Jewellers reserves the right to change its payment procedures at any time without prior notice to you.

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Townsend Fine Jewellers and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Townsend Fine Jewellers with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Townsend Fine Jewellers with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Townsend Fine Jewellers. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

 

Returns and Refunds

We offer a full exchange if the item is in the same condition that it was purchased in.

We are happy to exchange or issue a credit note for any of our items of jewellery within 14 days after day of purchase.

We do not offer a full refund as our items are made specifically to your design requirements.

If you do have an issue with any of these policies please contact us to talk through all your options.

All credit notes last up to 1 year from date of issue, contact us if you have any issues with a credit note.


Terms and conditions for website usage

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Townsend's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Townsends, Townsend Fine Jewellers' or 'us' or 'we' refers to the owner of the website whose registered office is 6 Cross Street, Wetherby, LS22 6RD. Our company registration number is 03845802 The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use by third parties
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.